Essential IT upgrade affecting access to CSS within Unity this evening Thursday 13 May 8pm to 10pm

May 13, 2021

Please be aware an essential IT upgrade to publish the latest release of the CSS (Clinical Support System) website is taking place this evening (Thursday 13 May) from 8pm to 10pm.

During this time Unity will remain fully available. However, access to historic patient data will be unavailable for up to 2 hours from 8pm to 10pm.

Any colleagues accessing the ‘CDA’ icon from the UNITY tool bar will be presented with an ‘Page Unavailable’ message. This will not affect any other function in UNITY. The HIE access to GP records will still be available.

Direct access to the CSS application from Connect will also be unavailable giving the same ‘Page Unavailable’ message.

Please do call the 24 hour IT service desk on ext 4050 or 0121 507 4050 if you have any further queries.