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Precautionary action required: Essential Virgin Media Network maintenance, 21 April, 12am – 6am

April 16, 2021

Please be aware Virgin Media will be carrying out essential maintenance to their network on Wednesday 21 April from midnight to 6am to improve the area’s network performance and resilience.

The planned work should not impact our Trust and Unity will remain fully available, however we have been advised there remains a risk that Virgin Media may suffer a short outage as a result of their maintenance work and we should plan accordingly.

  • This may result in the Bleep system at City Hospital becoming temporarily unavailable for a few minutes between 12am – 6am.
  • This may result in all networked services at City Hospital becoming unavailable for a few minutes between midnight to 6am. This could affect colleagues who access the network via a LAN network cable using desktop computers, laptops and other medical devices.
  • During this time we would recommend colleagues regularly save their work and have BCPs ready as a precaution in case of any unexpected prolonged disruption to service.
  • Please note colleagues that connect via wireless devices via Wi-Fi at City or at other site locations should not be affected by this activity as such access is routed differently. 

Note: This may affect colleagues working on the night shift from 7pm – 7:30am on Wednesday 21 April.

The activity will be closely monitored at all times and we will issue desktop alerts as work progresses.

Please do call the 24 hour IT service desk if you have any queries on this on ext. 4050 or 0121 507 4050 for home workers.