ENGIE is now live – do you know how to log a request?

April 15, 2021

Thank you to everyone that has logged a job via the online jobs portal or called the helpdesk so far.

As a reminder, the helpdesk is 24/7 so there is no need to call the switchboard out of hours. To log a job, you can:

• Call 0121 507 4444 or 0333 6660117
• Email SWBH-helpdesk.uk@engie.com
• Log a job via Connect

Please ensure that only one job is logged per intranet form. This will allow for the relevant response and rectification time to be applied to each job.  If your issue is an emergency, please call rather than logging the query via intranet.

If you have any questions or queries regarding ENGIE, there is a weekly user drop in session during April every Thursday, 12.30pm – 1pm. If you would like to join or have any questions in the meantime please email Suzanne.gray9@nhs.net.