Urgent treatment centre to cater for patients with minor injuries

March 9, 2021

Sandwell Hospital will soon be opening its doors to a new urgent treatment centre where patients regardless of whether they reside in Sandwell and West Birmingham can be seen on the same day by the right healthcare professional.

The walk-in centre is being unveiled a year earlier than planned and replaces the service provided by Malling Health at Parsonage Street. The team at Malling Health will continue to work with the Trust to deliver the GP led service from Sandwell Hospital.

The urgent care centre will:

• Provide timely assessment, intervention and monitoring for patients
• Streamline the patient episode of care with expedited and safe discharge with the appropriate support
• Support flow through the system and reduce pressures on the ED through the provision of a streamlined pathway from ED and in-reach into ED.

Work has started to transform part of the outpatients department at Sandwell into the walk-in centre.

We expect the service to be up and running by the beginning of summer. The Trust will be communicating with the teams who are currently based in that area regarding where and when they’ll move.

The new walk-in centre will ensure the patient needs are met including:

• Seeing the right healthcare professional
• Seeing someone the same day
• Getting an appointment at a time to suit them

For more information please email rachel.clarke10@nhs.net.