Desktop and Laptop maintenance patching taking place from 9am Wednesday 10 March

March 3, 2021

The Trust are continuing to increase the patching levels on all computers to help reduce the likelihood that cyber-attacks are successful and to improve the performance of desktops and laptops.

• Informatics will be doing this on a monthly basis.
• There will be 5 deployments based upon your laptop/desktop hostname/asset number spaced over 2 weeks.
• To find your hostname please go to your desktop where you will find the Hostname icon, double clicking that will open a window that displays your details. Alternatively look for your asset sticker.
  • Machines ending in 0,1 will be patched on the first Wednesday
  • Machines ending in 2,3 on the following Friday
  • Machines ending in 4,5 on the following Monday
  • Machines ending in 6,7 on the Wednesday
  • Machines ending in 8,9 on the following Friday
• When your computer is in its patching phase it will download the updates and may need rebooting.
• You will be given a message about rebooting allowing you time to finish what you are doing and save your work.
• Reboots can be deferred for two hours up to three occasions. However in order to ensure the laptop/desktop remains compliant it will reboot 8 hours after the first deferral if it hasn’t been permitted before then.

As always, should you experience any issues with your computer/laptop during or after the updates then please contact the 24 hour IT Service Desk on Ext. 4050 or 0121 507 4050 for home workers.