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Maintaining and developing our estate with Engie

March 3, 2021

As the Engie go-live date draws ever closer, the first user group meeting took place virtually on 24 February.

Bringing together users from different departments and sites, the contract performance management team presented a packed agenda covering:

  • An overview of the structure of the Engie contract
  • What Engie will be responsible for
  • Governance structure
  • Using the helpdesk
  • Response and rectification times
  • Equipment maintenance
  • The team going forward.

The session itself was interactive, with plenty of time for questions and discussions. Conversations centred around health and safety processes, specific equipment maintenance, and lots more.  The team will post these questions and answers on the FAQ section of the Engie intranet page, which is coming soon.

Engie representatives attended the session and over the coming months, they will be working closely with members of the Trust to develop relationships and have some meetings planned in to catch up.

These user groups aim to have each department represented and informed about our move to working with Engie. The next session will take place on 24 March. If you would like to attend, please email Suzanne.gray9@nhs.net.