Unity Maintenance taking place on 12 November, 5am – 7am

November 11, 2020

There is essential maintenance to Unity taking place tomorrow (Thursday 12 November) in order for our supporting vendor Cerner to apply the latest security policies to the servers; this will result in Unity being unavailable for a very short period of time.

Colleagues will need to ensure they regularly save their work as in order for the updates to take effect the servers will be rebooted twice at approximately 5:17am and 5:42am.  We recommend colleagues log out of Unity prior to this to avoid being automatically disconnected and losing unsaved work. Colleagues will be able to log straight back in to Unity after each reboot.

Desktop alerts will be issued from 4:30am advising of the maintenance and once the maintenance is fully complete. Count down alerts will also be sent directly within Unity at 15, 10, 5 and 1 minute intervals prior to the reboots.

Please be assured the activity will be closely monitored at all times.

Do call the 24 hour IT service desk if you experience any prolonged issues during this time on ext. 4050 or 0121 507 4050 for home workers.