Important Tap and Go upgrade on Thursday 5 November from 10am

October 30, 2020

On Thursday 5 November Tap and Go (Imprivata) will be upgraded to the latest version to ensure the Trust is compliant and to enable us to add more applications to the system in the future to help reduce the need for colleagues to remember multiple passwords.

• The software will automatically install on your PC/laptop at next log on.
• You will be given a message about rebooting allowing you time to finish what you are doing and save your work.
• You will be allowed to postpone the activity twice a day before your PC/laptop automatically reboots.

As always, should you experience any issues during or after the updates then please contact the 24 hour IT Service Desk on ext. 4050 or 0121 507 4050 for home workers or log a call via the IT Service desk portal http://servicedesk.swbh.nhs.uk