Pulse upgrade: Wednesday 20 May

May 19, 2020

There is planned upgrade taking place on Wednesday 20 May affecting the Pulse remote access solution system which should help to enhance overall performance of the system. The work is scheduled to begin at 6pm and should be complete by 6.15pm.

After implementation colleagues will receive an initial prompt to install the upgrade. If colleagues cancel this prompt it will still allow access to connect via the old client, however it is strongly advisable to click upgrade.

It will then go through the installation process but may require applications to be closed.

Note: At the end of the installation it may ask colleagues to reboot their device.

If you have any further queries then please contact the IT Service Desk on ext. 4050.