Heartbeat: GEMS – our valuable pieces of learning

April 15, 2020

March saw the launch of our long awaited learning GEMS initiative to support colleagues to learn from our knowledge and experience for positive results.

GEMS are part of the welearn programme and are valuable pieces of learning that have taken place.

Heartbeat caught up with Claire Hubbard, Deputy Director of Governance, Knowledge and Learning who told us more.

“We are really excited to launch the GEMS initiative as anyone within the organisation can take part regardless of their profession. Any colleague can identify a GEM from a variety of sources for example, audits, incidents, learning from excellence, complaints and observation.”

Claire continued: “We know that an awful lot of learning happens across our workplace every day. GEMS will let us share this knowledge, across the whole Trust. We want to be an organisation that is curious.

“And there are many benefits too. Colleagues from different services and groups will be able to see what others are doing as a result of their learning. Many similar issues in different areas, and accessing the GEMS store will let other colleagues see what has been introduced with success elsewhere.

“By creating a culture where we share learning, we open ourselves up to being open to change. Doing this will bring benefits to patients, particularly around improving their experience of services.”

Anyone can identify GEMS. Discuss these with you line manager, or at team or directorate meetings. Your Group will need to agree that learning has happened before a GEMS submission can be made.