Estates helpdesk provision

March 1, 2020

The Estates helpdesk and our maintenance teams continue to provide support during the current COVID-19 outbreak however, in order to assist our helpdesk team to deal with requests efficiently and limit unwanted access to clinical areas, we would ask our colleagues to only report emergencies (priority A) via the 4444 helpdesk telephone number and log non-critical jobs (priority B-E) via the Estates intranet page.

Please see helpdesk call priorities for details.

If you have any queries or require support please contact Philippa McLeod in the first instance philippamcleod@nhs.net.