Planned maintenance: Network upgrade taking place from 10pm tonight (Tuesday 12 November)

November 13, 2019

There is a planned upgrade of the network infrastructure taking place tonight (Tuesday 12 November) from 10pm. The planned work will move our Trust from our current 1Gb connection over to a 5Gb connection offering improvements in network capacity and speed.
Maintenance will also take place on the Trust’s secure remote access system from 10pm and may result in a short 5 – 10 minute outage for users.

The work is planned to begin at 10pm and is planned to be completed by 10:30pm.

There is no network outage expected as systems should automatically switch to backup network connections but users may notice a slight degradation in service whilst work is carried out.
Colleagues are reminded to ensure that they are aware of their business continuity processes and the location of their downtime boxes in the event of any other unexpected downtime.

You will be informed by a desktop alert 15 minutes before work begins and once again when the upgrade has been completed.
Any issues should be escalated to your line manager who will in turn inform the Duty Manager.

Apologies for any inconvenience this may cause.