Message from Martin Sadler, Chief Informatics Officer: Update on Unity go live

September 22, 2019

Overall the new Cerner IT system, Unity, is working well with our IT infrastructure. It is important to acknowledge and to keep reporting issues that you are experiencing.

This email explains what is being done with those issues.

1. You will be aware from other messages that we have changed the arrangements for Tap and Go so that login to Unity is now through a desktop icon. Automatic enrolment has been de-activated in order to ensure that ORMIS and Lorenzo IPM users can access both systems.
2. Cerner have implemented changes to automatically log off Unity sessions by a user that have been inactive for three hours or more. We apologise for a mistake which meant that this change between 7pm and 8pm tonight was poorly communicated and in particular if you lost unsigned documents. Remember it is important to sign, and not just save documents, or other users will be unable to see them.
3. We are making further changes to our IT infrastructure in the main spine at City Hospital which is where the bulk of slow-paced reports have been received.

We want to emphasise that overall our IT infrastructure is holding up well to the new systems based on the improvements that have been implemented over the last six months. Please do not assume if you are experiencing slow speed that it is inevitable or nothing can be done. Please do log incidents on ext.4050. As the above list demonstrates we are taking active steps to optimise the use of your network.

Martin Sadler, Chief Informatics Officer