Unity – what you need to know about the go-live fortnight

September 20, 2019

The implementation of Unity starts in the early hours of Saturday morning and we will be going live in three stages:

• Saturday 21 September – City Hospital
• Sunday 22 September – Sandwell General Hospital, Rowley Regis Hospital and Leasowes
• Monday 23 September – outpatient and community sites

For a detailed timetable of when all areas are expected to go live, please visit Connect or consult the Unity go-live weekend booklets which have been distributed across the Trust. There are also guides to transcription, system closures and transfers during go-live. There is also a specific ED transfer guide.

After all the hard work and preparation that has been put in over recent months, we are hoping that the next few days will run as smoothly as possible. But don’t worry if you get stuck or aren’t sure what to do – plenty of help will be at hand.

• If you cannot log in to Unity then call the informatics service desk on ext. 4050
• If you have any other issue with Unity, please speak to a colleague wearing a green Unity t-shirt in the first instance. If your query requires urgent escalation, they can do this for you

For the next fortnight, as well as digital champions and super users, there will be floorwalkers in your area to help resolve any issues. If you’ve forgotten how to do a particular task in Unity, there will also be pocket books you can refer to. These simple guides will take you through the process step by step.

For more information about going live with Unity please visit the all about go-live section on Connect or email swbh.unity.queries@nhs.net.