Heartbeat: A sound goodbye to Sue after 32 years

May 7, 2019

Senior Clerical Officer, Sue Evans has decided to retire after 32 years with the Trust.

Sue initially started with the organisation in October 1986 on a six month contract on a band 1 (known then as a grade 1) but with her hard work and determination, was soon offered a full time role.

As a senior officer, Sue has been supporting the private hearing service delivered by Boots as well as the audiology service at the hearing services centre at City Hospital.

Sue has very much enjoyed working in working in audiology for the last 32 years, savouring every challenge as the team and department has evolved over the decades.

She said: “Being on reception gave me the opportunity to interact and meet people from all walks of life, both staff and patients. I have made many friends for life.”

She added: “When I first started back in the 80s, we simply had to write in an appointment book. However, when computers were introduced in the 90s, I had to learn a new system of working.”

Dr Suki Dhillon, Audiology Services Manager has worked closely with Sue for many years and believes she is an unsung hero at the Trust.

She said: “Sue always puts patients first even if this may disadvantage her personally in some way. She has a very kind and gentle attitude that patients really respond to and nothing is too much trouble for her.”

Sue is planning to enjoy her retirement by travelling and spending time with her family.