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Monthly archives: November 2024

IT patching affecting multiple web portals: 10 December, 10pm – 2am, 11 December

 

Please be aware essential IT Patching will be taking place on Tuesday 10 December to ensure the Trust’s Web server remains stable. The work is being carried out by IT and is scheduled to begin at 10pm for approximately four hours and should be completed by 2am on Wednesday 11 December.

During this time, the following web portals will be unavailable for up to 30 minutes affecting the following services:

  • 18wwAudits
  • ActiveServers
  • A&E Datacapture – this is the business continuity for FirstNet
  • BMEC Advice Line
  • ClinicalAuditAdmin
  • Default Web Site
  • DoctorsLeave
  • eBMStest
  • www_EDMonitor
  • equipAM
  • FTSU
  • HisCustServRota
  • icmmonitoring
  • ioshelp
  • ITWeb
  • Medical Examiners
  • PathResults
  • Pharmtrack
  • proxy
  • ReportsPortal
  • Rotawatch
  • SSNAP
  • Switchboard Emergency call log
  • TPRS
  • VIDS known as Discharge to Access – D2A

We would recommend that affected areas have their local business continuity plans in place during the above time.

Note: This timeslot has been chosen as a quieter time operationally to minimise impact.

The activity will be closely monitored by our IT support teams.

As always, should you have any further queries please do contact the IT Service Desk on ext. 4050 or 0121 507 4050 or via Chat with the IT Service Desk.

Clinical support system maintenance: 6 December, 7am – 7.30am

 

Essential clinical support system (CSS) maintenance will be taking place on Friday 6 December to ensure the Trust’s system remains stable. The work is being carried out by IT and is scheduled to begin at 7am for approximately 30 minutes and should be completed by 7.30am.

During this time colleagues using CSS may experience brief disconnections and be forcibly logged off the system but will be able to log straight back in.

We would recommend colleagues try not to upload documents into CSS, access the ‘CDA’ icon in Unity to view historical patient records, or complete eOutcomes from the link in Unity between 6.55am and 7.05am. This timeslot has been chosen as a quieter time operationally to minimise impact.

The activity will be closely monitored by our IT support teams.

As always, should you have any further queries please do contact the IT Service Desk on ext. 4050 or 0121 507 4050 or via Chat with the IT Service Desk

IT maintenance: 9 December, 2am – 6am and 10 December, 10pm – 6am

 

Please be aware an essential IT maintenance will be taking place on Monday 9 December from 2am to 6am and from 10pm overnight to Tuesday 10 December, 6am to carry out security patching and reboots to ensure the Trust’s systems remains compliant.

On Monday 9 December from 2am to 6am and again from 10pm overnight to Tuesday 10 December 6am Unity will remain fully available;

  • Equitrac Printing services – Ricoh MFD (multi-functional device) printers and scan to email functionality. All other printing such as labels, pathology specimen and desktop printing will remain available as normal.
  • Wristband printing  

Colleagues will need to ensure they revert to local business continuity plans during this time.

This timeslot has been chosen as a quieter time operationally and the activity will be closely monitored by our IT Support teams.

As always, should you have any further queries then please do contact the IT Service Desk on ext. 4050 or 0121 507 4050 or via Chat with the IT Service Desk.

Getting to know SWB

 

Building a world-class healthcare facility is no easy feat. Opening a new hospital takes strategic vision, meticulous planning and expert execution. It takes architects, engineers, medical professionals along with countless trades to design, develop and open a hospital, or as in our case, move facilities from two other sites to our new flagship hospital, the Midland Metropolitan University Hospital (MMUH).

To help you understand where services are going to be delivered once Midland Met opens in October 2024, take a look at how we’ll use our estate below or online here.

This is a high level overview of what is at each site and it is not an exhaustive list. For a detailed list of services split by each site, click here.

[caption id="attachment_544634" align="alignnone" width="800"] Click image to enlarge[/caption]

Services across our SWB Estate

 

With the recent changes following the move to Midland Met, please familiarise yourself with the services offered at each site.

This is a high level overview of what is at each site and it is not an exhaustive list. For a detailed list of services split by each site, click here.

At City Health Campus, the following services remain operational:

  • The Sheldon Block, which houses community medicine, Cardiac Rehabilitation, Rheumatology, Immunology and Allergy, Diabetes and Endocrinology, Dermatology, and Musculoskeletal Services.
  • Birmingham Treatment Centre
  • Birmingham and Midland Eye Centre.

Take a look at this video to find out more about what is staying at City, now named City Health Campus.

At Sandwell Health Campus, the following services remain in place:

  • The Urgent Treatment Centre
  • Lyndon Primary Care Centre
  • Clinical Research Facility

These wards are now located at Midland Met.

Please take a moment to familiarise yourself with what is at each site. If patients need assistance, please direct them to the correct location, i.e., City or Sandwell Health Campus or Midland Met.

 

Friday 22 November – Message from Mel Roberts

 

Dear colleagues,

This week I’m writing the Friday message, as Richard takes some well-deserved annual leave.

So, whilst he isn’t here – can I take this opportunity to remind you that you are welcome to leave messages for Richard for his forthcoming departure as our Chief Executive. You can submit them here. Further details of plans for Richard’s departure will be communicated soon.

I would like to start with my reflections on Midland Met. Our Sandwell site moved back in October, with the rest of our City colleagues moving a couple of weeks ago,  and although there have been some teething issues, I feel like the quality of care we are offering to our patients is of a high standard. I have spoken with lots of colleagues, both clinical and non-clinical, who are enjoying their new working environments which only impacts our patient care in a positive way. How staff feel impacts the care they give, so with positivity on a high, this means our patient outcomes are better.

Yes, there are signage and navigation issues, but we are working on this on a daily and weekly basis to ensure these are put right. We will also be updating you next week on our approach to agile working, which I know has not been an easy transition. Thank you for your patience on this, and please continue to ensure you are being kind and considerate when using these shared workspaces.

Speaking of staff morale, I must make one final push for the NHS Staff Survey with it closing in a matter of days. We know many of you may have survey fatigue, and it may feel like we are always asking you to complete a survey, but we can’t make improvements and make your working life better if we don’t know what will help. The survey closes next Friday, and our current response rate is only 30 per cent – meaning there are lots of you who haven’t yet told us your thoughts and feelings, and these can be both positive and negative. We want to hear it all so we can improve

As a reminder, because of the last NHS Staff Survey, we implemented the following changes at SWB – there have also been many local improvements – please discuss these with your line manager if you are unsure of what they are.

  • Improved Health and Wellbeing programme: Introduced Mental Health First Aid, Employee Assistance Programme and Learning and Organisation Development Prospectus
  • Introduced compassionate ARC leadership programme to improve leadership and team work at SWB
  • Implemented our EDI delivery priorities
  • Established our People Engagement Teams

The survey has been sent to you via e-mail and these useful steps should help you locate it. Please be assured it is confidential as I know many of you have those concerns. It will only take 10 minutes of your time, so please do try to complete it next week.

  1. Log into to NHS Mail
  2. Search “Staff Survey 2024” or picker_surveys@picker.org
  3. Open the email relating to “Staff Survey 2024”
  4. Click the link in the email to complete the survey

As you may have seen our communications in recent week, the Trust will be launching GoodShape on Monday 11 December. Anyone unfamiliar with GoodShape, it’s our new sickness absence management system which will be implemented across the organisation.

Next week, to support line managers with getting to grips with the system, we have arranged some training sessions via Microsoft Teams. Please attend one of these sessions as it is vital you know how to use this platform, especially if you have line manager responsibilities. Please click here for details about the sessions and to join.

Look out for more information in the coming weeks about GoodShape and how it will benefit you and support your wellbeing.

I end my message with talking about Christmas – and I make no apologies for it only being November!

I know how much you all love getting in the festive spirit, and it almost feels extra special this year with our beautiful new building. We have some exciting things in the pipeline (including a Christmas light switch on) but could I just ask that you curtail your excitement for just another week and don’t put up any decorations just yet. We will be providing departments with decorations, but just have a few details we need to sort – we will put out some very festive messaging next week – so please just bear with us for a few more days before we really get into the SWB festive spirit.

Finally – thank you to all of you for your ongoing support, without your hard work and dedication, Midland Met, and our Health Campuses (more on those in next week’s Friday message) would not be what it is. We have some wonderful people in this organisation, and I am incredibly proud to be your chief nursing officer.

Have a wonderful weekend.

Mel

Join Richard for a cuppa…

 

Richard Beeken, Chief Executive, is making regular trips to our catering facilities and welcomes any colleague to join him for a chat. This can be simply to say ‘hello’ or to raise any issues, whether they are good or not so good, over a cup of coffee or two.

Every week, Richard will be in one of the on-site coffee shops/canteens and is looking forward to chatting to colleagues from any team or service.

If you can’t make Richard’s breakfast time, don’t worry – just drop him a line on r.beeken@nhs.net and he would be pleased to hear from you.

Please see below for Richard’s next session:

Date Venue Time 
Thursday 5 December BTC Costa, City 9am – 10am

 

How temperature is maintained at MMUH

 

To make colleagues aware of the temperature controls in the building, we’ve created a video to show you how it is managed across the site and how this is maintained on the wards.

Warren Grigg, Director of Estates and Development Management of Change, shares everything we need to know, here.

SWB Disability History Awareness event – 2 December

 

Join us for the first event Disability History event on Monday 2 December inside the conference room at Sandwell Education Centre from 1pm -3pm.

If you would like to know anymore information please contact the Disability and Long-Standing Condition Network Chair via email siobhan.whitehouse@nhs.net

SWB Specialty Referrals survey

 

SWB Specialty Referrals re-audit. A 4 year follow up investigation of the ‘ specialty referrals PDF’ among all doctors at the Trust.

If you would like to find out more information, please contact sebastian.yim3@nhs.net

To take part, please complete the survey by scanning the QR Code below or click the link here

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