Monthly archives: March 2022
TeamTalk: March 2022
TeamTalk took place earlier this week (Wednesday 23 February).
If you were not able to make the session you can download a copy of the briefing presentation below and watch the TeamTalk video.
Digital letters and SMS text reminders – improving patient services
In a bid to improve our patient communications, we recently launched a project which is transforming how patients will receive their letters from our Trust. As the project rolls out, patients will find their appointment letters being sent to them via a digital letter link sent directly to their mobile phones meaning they can access their letter straight away on their mobile, computer or tablet in a matter of moments, instead of waiting days for regular post.
Instead of the thousands of letters that enter in to the postal system each week and have a significant impact on our carbon footprint, the environment and the inevitable delays in delivery, the new system will mean that patients are able to receive their letters on their mobile phones in a matter of moments and completely securely.
Colleagues are encouraged to remind patients of the new process and reassure them that their letters remain secure.
Patients who are sent a letter will receive a standard SMS message to the mobile phone number registered on their patient record sent from ‘NHSNoReply’. They will then be able to access their letter by entering a password.
Patients who do not access their letters using the new system will automatically receive a follow up letter to their home address.
Patients who are unsure of the new process or unable to access their letters using the new system should be forwarded on the respective contact centre via switchboard.
Still need to get your COVID-19 vaccinations?
Pop up clinics will take place at Sandwell hospital in the Berridge suite in the courtyard area between 8am – 4pm tomorrow (Wednesday 2 March) and Wednesday 16 March. These clinics are for staff, members of the public and children aged between 12-15 years old. COVID-19 vaccinations, the COVID-19 booster vaccination and the flu jab will be available.
Can’t make the pop-up clinics? The vaccination hubs are still open daily at City and Tipton, no appointment necessary, just drop in.
Here are the latest opening hours:
| Tipton Sports Academy Vaccination Centre (*walk-ins) | City, Sheldon Block (*walk-ins) |
| 8am – 7pm (*6pm) | 8am – 7pm (*6pm) |
Teamtalk Staff Briefing
TeamTalk took place last Wednesday (23 February) where colleagues were briefed on national and regional updates as well as the latest news regarding COVID-19.
If you were not able to make the session you can download a copy of the briefing presentation below and watch the TeamTalk video.
Keep fit – Sandwell gym reopens today
Colleagues at Sandwell Hospital will be pleased to hear that Sandwell gym will be reopening from today (Tuesday 1 March) for colleagues to use.
Simply register your interest to use the gym with the wellbeing team and following a simple induction you can begin to use the gym to get fit.
Located on the ground floor of Trinity House, the gym accommodates a maximum of two users at any one time and colleagues will be limited to a maximum of 40 minutes each. Please remember to wipe down equipment after use. For ventilation, the onus will be on staff to open windows whilst exercising and close when finished.
For existing members: Your pass will be activated ready for use from today (1 March).
For new members: Please contact Jatinder Sekhon, email jatinder.sekhon@nhs.net or call 0121 507 3854 to complete your registration.
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