Monthly archives: September 2019
Tap and Go: The new way to login – rolling out now
Tap and Go: The new way to login – rolling out now
Tap and Go is the Trust’s newest system to help colleagues to login to Trust computers with a simple tap of a Smartcard.
The system which is currently being rolled out in all clinical areas across the Trust will change the way colleagues login to computers with all clinical devices being fitted with a card reader where colleagues can simply tap their Smartcard and input a short pin to gain access. Similarly, when needing to logout and lock the computer, a simple tap of a Smartcard will secure the machine for the next user.
What do you need to do?
As Tap and Go is rolled out, colleagues will need to enrol on to the system, this can simply be done by tapping your Smartcard on one of the scanners provided and following the on screen instructions to enrol or alternatively if you need some help, you can come along to one of the Unity Access Fairs between the 2 September and 14 September to enrol onto Tap and Go at the same time as checking your Unity login works.
Tap and Go deployment teams will also be touring the Trust ensuring that computers are fitted with card readers, if you need help with enrolment, one of the deployment team will be more than happy to help.
When do you need to enrol by?
Colleagues are encouraged to enrol on to Tap and Go as soon as possible, however the deadline for all colleagues to be enrolled on to the system is before Unity go-live.
If you have any issues with enrolling or logging in using Tap and Go, please contact the IT Service Desk on 0121 507 4050.
Using Tap and Go
When you have enrolled, all you need to do to login to a Tap and Go computer is to tap your smartcard on the reader and enter your pin. Before you logout, make sure you have signed and saved any records you have open then simply tap your card on the reader once again to securely log out.
Heartbeat: Cancer patients enjoy annual wellbeing event
Hundreds of patients were pampered and entertained when they attended a special wellbeing fair held by our cancer support service.
The annual event was held at the West Bromwich Albion ground where more than 350 patients and their carers were invited to enjoy treatments from beauticians, massage therapists, meditation experts or to learn floristry skills.
They were also there to learn more about the support available from the Living with and Beyond Cancer team, which is a programme delivering patient care, funded by Macmillan to the tune of more than £500,000.
The event was planned and managed by Jenny Donovan, Cancer Services Manager. Jackie Cooper, Macmillan Living with and Beyond Cancer Programme Manager said: “This is a really great programme that aims to offer emotional and practical wellbeing to help patients live well with cancer.
“It’s a cause for celebration that more people than ever are surviving following a cancer diagnosis, but we know the impact of cancer doesn’t suddenly stop when their treatment is over.
“We are working in partnership with Macmillan and Sandwell and West Birmingham Clinical Commissioning Group to help improve the experience of people living with and beyond cancer.
“Everyone diagnosed with cancer should lead as healthy and active lives as possible.”
The pamper event has become a fixture in the calendar of many local people, and was originally set up as a means of providing extra support in addition to the medical treatment provided to cancer patients and their carers.
The Living with and Beyond Cancer Programme will be providing more regular patient support events once it is fully established.
Charitable funds workshop – get involved with Your Trust Charity
There are lots of opportunities to get involved with Your Trust Charity. The charity have listened to your feedback and made some changes.
With this in mind, Your Trust Charity will hosting three charitable funds workshops between September and March. Your ideas, questions and suggestions are welcome.
- Patients, their families and friends give to Your Trust Charity because of the wonderful care you provide
- The projects funded by Your Trust Charity come from your ideas
- The difference we make to staff, patients and their families are all because of you
If you wish to attend, please book on one of the below sessions by emailing trustcharity@nhs.net with your preferred time slot:
Date and time slots: 5 December: 10am – 10:30am, 10:30am – 11am, 11am -11:30am, 11:30am – 12pm and 12:30pm -1pm
Venue: 1st Floor Management Block, City Hospital
Date and Time Slots: 6 March: 10am – 10:30am, 10:30am – 11am, 11am -11:30am, 11:30am – 12pm and 12:30pm -1pm
Venue: Room 15, Education Centre, Sandwell Hospital and 1st Floor Management Block, City Hospital
Unity countdown: It’s Monday
Message on behalf of Toby Lewis:
As you know on Saturday we start ‘cutting across’ to the Unity EPR and kick off our Go Live fortnight. During the fortnight we have extra staff and help in place, and have delayed some patients’ care to make sure we use the time to get used to the system. By Monday 7 October (three weeks today) we need to back running as normal.
During Go Live you will be able to get help from four main sources:
- You can contact the IT Helpdesk. The desk is open 7 days a week on 4050 and will be the gateway to the specialist Unity IT team, supported by Cerner. The helpdesk will typically be able to help with permission and system access issues. If you have not already got yourself a Unity log in and loaded up Tap&Go please do that before Go Live, and get your permissions sorted out through today’s Access Fair
- You can rely on coaching and advice from designated Super Users: Most departments have several of these trained colleagues, who understand all of the role specific parts of Unity. Super users will carry on after the Go live fortnight, and the expertise is linked to the job role, so super users will be trained when anyone is appointed into that job.
- You can discuss your issues with our digital champions: Digital champions are colleagues who have extra training and familiarity with unity. They are solely in place for go live and will give us extra help in making the transition.
- You will be supported in high volume area by our Floor-Walkers: The clue is in the name, and our external experts will help you to make sure that we can still undertake patient care at quality and pace even as we get used to the new system.
Below are pictures that show you how to recognise our super users, digital champions and floor walkers look like. Almost certainly wearing a T shirt, definitely wearing a tabard. Even better ask your local team leader or line manager now what help you can expect in your area. Unity will only work well if we work together. Every team ought to know who is coming to help!
Almost everyone in the Trust has got themselves trained, and on Friday we completed 100 per cent of our initial simulation schedule. We need to keep practicing and alerting areas of concern. Thank you to everyone speaking up to highlight where an issue, team or individual’s needs may have been overlooked.
Mentor transition training videos
As you may be aware mentorship is going and NMC Standards for Student Supervisor and Assessment (SSSA) start this month. With this mind, be sure to watch these two short videos:
Video 1: Supervisor Assessor Transition
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Video 2: Mentor to Assessor Training
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Please ensure you have completed assessor training confirmation form. This form can be accessed by clicking here.
Note: SSSA will be available for University of Wolverhampton student midwives from 23 September. Birmingham City University student midwives will remain on SLAiP until September 2020.
Fro more information please call ext. 6149 or email swbh.nurse-education@nhs.net.
How Unity will make a difference to you – critical care
Unity will help us with the care of our patients. In the video below, Nicki Heys, physio lead for critical care and surgery, explains how she’s been preparing for Unity and the difference it will make in her area.
For more information about Unity, and what to expect during go-live, please visit Connect or email swbh.unity.queries@nhs.net.
Competition winner – Disney On Ice celebrates 100 Years of Magic
Congratulations to Aroosa Jhangir, contact centre agent on winning the family ticket for four to Disney On Ice celebrates 100 Years of Magic.
Aroosa correctly answered the question of “How would you find out that your Unity login details work and that you have the right level of access” with the answer being “Access Fairs.”
Aroosa was one of many who answered the question correctly and was drawn out as the winner.
Thank you to all of our colleagues who took part in the competition and to the NEC Group for kindly donating the tickets.
For more information regarding staff benefits on offer please contact amir.ali1@nhs.net.
Heartbeat: A prescription for a good night’s sleep
The buzz of a busy ward with bright lights, beeping and bustle of nursing colleagues caring for patients might seem like the norm for most hospitals but feedback from patients and clinical evidence is showing is detrimental effect to rest and recovery.
Most people would be forgiven for not knowing the extent of the effect of disturbed sleep on patients other than the expected tiredness but the physical and psychological effects are immense. Sleep deficit has been linked to obesity, type 2 diabetes as well as cardiovascular disease.
However at our Trust, we’ve decided to turn the table on sleepless nights and tackle this issue with the introduction of the ‘Quiet Protocol’.
The new quiet protocol sets out to restore peace and tranquillity on wards and support rest and recovery through the introduction of a wind down period from 9pm, with the aim of all patients being settled and ready for sleep by 11pm. The protocol will ensure that lights are dimmed, beds are filled and noise kept to an absolute minimum. Wards will also be supported to ensure that supplies for sleep essentials such as pillows, eye masks, ear plugs and soft closing bins are replenished. Sharing her thoughts on the new initiative, Chief Nurse, Paula Gardner said, “The quiet protocol will give us the ability to plan and personalise the sleep habits of our patients, ensuring that we’re doing everything we can to support them to have a good night’s sleep. Whether the patient likes to have a drink before bed or a trip to the toilet, we will be in a much better position to understand and support. The quiet protocol will build on this and ensure that the environment supports a good night’s sleep.
We understand that wards can never be completely silent but the work we are doing aims to make the patient experience better by reducing the amount of unnecessary noise to an absolute minimum and making sure that the sleep and recovery of our patients is kept high on our agenda.”
The Sleep Protocol will be piloted and monitored on a single ward during September with a view to roll out more widely in Winter.
HRS Family Law Solicitors discount
HRS Family Law Solicitors are kindly offering colleagues at our Trust up to 33 per cent discount.
For further details about the law firm please visit www.hrsfamilylawsolicitors.com or call 01922 241 585.
For more information regarding staff benefits, please contact amir.ali1@nhs.net.
Join the chaplaincy team for prayer meeting and Sunday service
Our chaplaincy team will be hosting prayer meetings and Sunday services across both our Sandwell and City on weekly basis:
- Every Tuesday – Christian prayer meeting, City Chapel, 8am – 9am
- Every Thursday – Christian prayer meeting, Sandwell Chapel, 2nd floor, 8am – 9am
- Every Sunday – Sunday service, City Chapel, 11am – 11.30am
- Every Sunday – Sunday service, Sandwell Chapel, 2nd floor, 4.30pm – 5pm
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