Monthly archives: February 2018

Chief Executive’s Message – Friday 16 February 2018

Many colleagues in our organisation are today celebrating the Chinese or Lunar New Year that begins today (16 February).  Our catering team served up a special menu to mark the occasion.

Over the coming two or three weeks there are some important decisions that will be made across our organisation. I wanted to consider a small number in this week’s message. Thank you to all colleagues who are engaging with Digital Champion training in preparation for Unity, our new electronic patient record. We know that during 2018 we will take this important step to improve our technology and the safety of care that we provide. In coming weeks we need to complete work installing additional computers across much of our organisation and finalising changes in our standard operating procedures (SOPs) to ensure that the way we work matches with the new technology.

Only after a further period of walking through the new system with clinical colleagues will we make a go live decision about the timing of change. That timing must also reflect improvements in our IT infrastructure resilience which will be in place by the end of March.

Of course, discussions about our new hospital and how to manage the demise of Carillion continue. We are working to secure work restarting on the site at the same time as seeking to agree a funding package and model to complete Midland Metropolitan. Support for the new hospital remains extremely strong and so we should continue to make our preparations for organising services to a single acute site. With that in mind our work to improve the integration of care with local primary care partners is picking up pace. And I am delighted to confirm that from April patients in a number of key specialties will have their follow up care organised through local GPs. Just as we now have the ability to book patients GP appointments, that service will have access to our computer system as if we were working as one with primary care colleagues. That is, of course, what our patients would expect from a single NHS.

Next week we gather for a safety summit in maternity services. I look forward to hearing clinical colleagues present their action plan to address governance weaknesses identified in our multi-professional processes in obstetrics. We should be in very many ways extremely proud of the service that we are able to offer but the summit will help us to think about how we can improve further as we look to tackle perinatal mortality.

I’m delighted that the Board’s Quality and Safety Committee, when it reviewed the outcome of the safety summit in Trauma & Orthopaedics held late last year, was able to see significant improvements in care being achieved by our teams.

We are moving towards agreeing budgets and financial arrangements for the organisation for the next two years. That means a difficult set of choices as we seek to balance investment and change. We are releasing a significant number of vacancies for recruitment at the same time as expecting substantial reductions in our agency expenditure. We will review the outcome of the nursing establishment review led by Elaine Newell, Chief Nurse, and Paul Hooton, Deputy Chief Nurse, and invest where we can to tackle acuity and move our ward-based teams to a seven day model of seniority.

What is perhaps different about our finances in the year ahead is that unless we are able to meet our income and expenditure expectations each month we will not be able to fund our capital investments in buildings an IT projects. The Board will consider how we balance the risks created if we need to cancel established investment priorities. Of course the answer to that is to achieve our improvement goals and I know that each of our clinical groups and corporate directorates are working extra hard to do that. Form 1 April we will have a new financial reporting system that makes the data on that work much more accessible to clinicians and front line managers.

Finally, this week saw our latest Quality Improvement Half Day and consideration within that of a shared learning topic around the healthcare needs of the LGBT community. In the next few weeks we will approve and communicate our Trans policies for patients and colleagues which will bring clarity to the approach we will take in our care for members of the Trans community across Sandwell and West Birmingham.

I think we should be proud as a Trust of the work our staff networks in particular are doing. And in coming weeks a new staff network for Eastern European employees will start work.

#hellomynameis….Toby

Unity Start/Stop/Continue

The Unity project has published a set of guidance on what will stop, start and continue once we’ve gone live. This will help teams understand the impact on them and so plan for it. For help and support please contact Trust in Digital.

Educational meetings w/c 19 February

Next week’s sessions will be from the educational faculty development programme.

Monday 19 February – Postgraduate Centre, City Hospital – 12.30pm start – Teaching Methodology – David Morley.  Education Development Specialist (UoB)

Aim of session:

• Highlight different teaching methods
• Review of why it is necessary to have experience of a variety of teaching methods
• Best environment to consider using different methods eg:
  • Lecture
  • Bedside teaching
  • Role Play
  • Peer assisted learning
  • Project supervision
  • PBL
  • E-learning
  • Group Discussion
  • Practical skills demonstrations

Thursday 22 February, 12.30pm start – Education Centre, Sandwell Hospital – How to Identify Learning Needs – Dr Imtiaz Ahmed.  Deputy HoA (SWBH)

Aim of session:

• To discuss indicators of training needs
• To highlight the importance of identifying learning needs before preparing for a teaching session
  • Who needs to be trained
  • How many need to be trained
  • To what standard
• Why identify learning needs
  • Performance
  • Motivation
  • Knowledge
• Discuss the importance of identifying the learners objectives from the session
• Discuss the methods that can be  used to identify learning needs
  • Formal – as part of appraisal / supervision process
  • Informal discussions with groups with review of learning objectives from courses
• How to plan a training programme

New Enterprise Resource Planning (ERP) system coming soon

In April, we will be launching a new  Enterprise Resource Planning (ERP) system. ERP is a term used to describe a capability and organisation uses to integrate and manage integral areas of its business, including purchasing and finance.

The new system is called Oracle ERP Cloud and is an upgrade to our existing system Oracle (better known to some of you as IPROC). The new system will be more robust than the existing one which will give improved system stability and improved management information.

If you are an existing Oracle user, you will receive direct information from the finance team to help you transition into the new system. There is also information and a FAQ page on Connect

As a budget holder you will see changes in how your reports look.  However, the Oracle Cloud finance system will offer benefits through improved reporting such as drilling into information shown in the reports.  Your management accountants and the systems team will be able to discuss these changes in more detail once the new reports have been finalised.

If you have any questions please contact swbh.neworaclequeries@nhs.net

CQC Action Plan – Basic Life Support Training

As you will know, part of our response to the CQC rating was to improve how many of our colleagues have in-date basic life support training.  Over 90 per cent of our colleagues must have in date training by the end of March 2018.  We still have a way to go to achieve this with some ward areas reported as low as 10 per cent of colleagues having in-date training. The below table shows the number of colleagues per group who are out of date with their training – if you are one of those please ensure you complete the training as soon as possible.

All colleagues have a responsibility to ensure their mandatory training is up to date.

Check now to see if you are in date or out of date http://trustreports/Reports/Pages/Report.aspx?ItemPath=%2fMandatory+Training%2fMandatory+Training+-+Staff+Enquiry

If you need your practical assessment only please contact your local cascade assessor http://myconnect.swbh.nhs.uk/wp-content/uploads/2016/11/BLS-Assessors-3.pdf?x19975

If you need both your theory and practical assessment https://connect2.swbh.nhs.uk/news/mandatory-training-basic-life-support-sessions-3/ or undertake your elearning modules via ESR and contact your local cascade assessor.

If you have any queries please contact nicola.antcliff@nhs.net

Unity Full Dress Rehearsal

The Unity Full Dress Rehearsal (FDR) is a complete run through of all activities that will take place during the go live of our new EPR system, to identify any issues ahead of actual go live.

Technical teams will carry out the full breadth of their activities (apart from switching any systems off). For operational teams it’s an opportunity to verify that Unity works in a business context.

FDR will take place over a three week period:

• Week 1– Technical work to ensure that the IT systems integrate, simulating technical go-live.
• Week 2 – Operational work to use the system in a live setting. This means a small number of users including nurses/midwives, healthcare assistants and ward clerks will work in both our current clinical systems e.g. eBMS and Unity at the same time.

This will take place week commencing Monday 16 April and will be in the following areas:

• • 16 – 20 April – ED and inpatient areas use Unity alongside CDA and Patient First
  • 16 April – Rehearsal at Sandwell Hospital inpatient areas and ED
  • 17 April – Rehearsal at City Hospital inpatient areas and ED and community inpatient areas
  • 18 April – Rehearsal in outpatient clinics
  • 19 April – Focus areas across all sites
  • 20 April – Any outstanding areas

• Week 3 – Focused work on areas of concern and issue resolution.

For the FDR to be successful, we need colleagues who will be using it during week two, to book onto early adopter training. All areas must ensure they identify a nurse (or midwife), HCA and ward clerk to be part of the training, inform them and book them on. The training is taking place between 19 March and 6 April.

Colleagues who are selected as early adopters should be rostered to work in the above areas on the date identified above.

More information about booking a place can be found here.

For more information please e-mail swbh.trustindigital@nhs.net

Electric vehicle charging points

We have recently installed two electric vehicle charging points at City, Sandwell and Rowley Regis Hospitals for colleagues, patients and visitors to access. To use these charge points, you simply need to register on the Genie website: https://www.cpsgenie.com/ds/Register/For/NHSWBS.

Please only park in these spaces if you are charging your vehicle. The maximum stay is three hours so please move your vehicle after this time. Parking charges apply and will be enforced for vehicles that are not charging and parked in these bays.

For more information, search ‘Electric Vehicle Charging’ on Connect.

Tracey’s Essential Holistic & Beauty Therapy Taster Treatments

Reflexology – taster treatment 30 mins £20

Indian head massage – taster treatment 20 mins £20 (Full treatment 1 hour £30)

Hand and arm massage £5

Mini facial £10

Treatments will take place at Active Health Club, City Hospital and the offer is available until the end of February.

For bookings contact Tracey Moore on 07716 811038 or e-mail tracey.moore7@btinternet.com

Food and toiletries donations required

The Homeless Patient Pathway are collecting now for non-perishable foods such as tins, packets, jar sauces, rice, pasta, soups, tea, coffee, bottled water, sugar, biscuits, cereals, cereal/protein bars etc. (No out of date foods please).

Toiletries also required for our homeless patients including shampoo, conditioner, deodorant, shower gel, soap, flannels, toothbrushes, toothpaste, creams etc.

Donations can be taken to the Homeless Patient Pathway, Rear of Ward D24, 2^nd Floor, City Hospital or we can arrange to collect from your ward/hospital if necessary.

Any queries please contact Helen Taylor (HPP Nurse) by email at helen.taylor54@nhs.net

Grand Round cancelled today

The Grand Round at Sandwell Hospital today has been cancelled due to QIHD.