Home
News
Warning: count(): Parameter must be an array or an object that implements Countable in /home/communications/public_html/wp-content/plugins/ht-feature-news/ht_feature_news.php on line 242
Missing HCR equipment
February 3, 2025
Notice: Undefined variable: image_url in /home/communications/public_html/wp-content/plugins/ht-feature-news/ht_feature_news.php on line 473
We need your help. Some items from our moves to Midland Met last year with Healthcare Relocations are missing. Please take a moment to look around your areas and let us know if you have any of these items. If they aren’t located we face a penalty charge which is why your help is appreciated.

- 4 gondolas
- 16 blue totes
- 15 dollies

Chief Executive’s Message – Friday 31 January
January 31, 2025
Notice: Undefined variable: image_url in /home/communications/public_html/wp-content/plugins/ht-feature-news/ht_feature_news.php on line 473
Yesterday, it was a pleasure to host the Chair of NHS England, Richard Meddings to Midland Met – although he visited areas of the hospital which he was very impressed by – his visit was very much focussed on hearing about our integrated clinical care model, which means local people get high quality care, in the right place, at the right time and by the right people.
We explained just how we are doing this – by splitting our pathways equally between community and acute services, which will support us in keeping in line with the recent NHS England planning announcement focusing on delivering faster treatment for patients – including for planned surgeries and emergency care.
Integrated care remains high on the agenda and community first is one of our Trust’s key objectives.
We are already performing well in this area through collaboration. Prime examples include the care home wrap around in Sandwell and West Birmingham and the opening of Harvest View which is a health and care facility promoting independence. It provides dementia beds, intermediate care and extra care and is recognised nationally as an innovative partnership model between our organisation and Sandwell Council.
I wanted to share the quote that Richard issued post his visit with you all. He said: “During my visit to the new Midland Metropolitan University Hospital, I was deeply impressed by the warmth and dedication of the staff.
“The innovative community-based care model here offers valuable lessons for others across the NHS. Particularly striking was the promising improvement in managing admissions for the most frail and elderly in the community.
“It was also great to see the leadership at the Black Country ICB, where I joined a Board meeting to hear about the financial challenges it faces and its performance on key operational indicators.
“Thank you to everyone at Sandwell and West Birmingham NHS Trust and the Black Country ICB for your exceptional work and commitment to patient care."
In other news, I’m sure you will have heard by now that next week will be launching our new staff portal, SPARC. While Connect has served us well for several years, we need a new platform which better suits the needs of our clinical and non-clinical colleagues. SPARC will be accessible on both your computer and smartphone device and will be the best place for you to access all the latest news and stay in the know with everything across the organisation.
There is a step-by-step instruction guide of how to download the app to your smartphone which you can access by clicking here. In the meantime, should you have any queries around the platform, do reach out to anil.patel11@nhs.net and hermione.crump@nhs.net from the communications team.And finally, we have now received over 640 nominations for the 2025 Star Awards which is fantastic – and is going to provide our judges with a challenge. However, there is still time to get nominations in by the end of the day.
If you haven’t done so already, get thinking about those colleagues who have gone above and beyond over the last 12 months, been part of something extra special or made a positive difference to the way we work or the quality of care our patients receive and ensure you put them forward for an award.
I look forward to sharing the shortlist with you over the next couple of weeks.
Have a wonderful weekend.
Diane.
A reminder of drop offs for community bloods
January 31, 2025
Notice: Undefined variable: image_url in /home/communications/public_html/wp-content/plugins/ht-feature-news/ht_feature_news.php on line 473
Due to the relocation of pathology labs from City and Sandwell sites, community blood requests need to be transferred to be processed at Midland Metropolitan University Hospital (MMUH). This ensures they will have the appropriate turnaround time. For this to happen it is important for them to be dropped off at the correct places. Community bloods need to be dropped off at Sandwell Pathology, Rowley Regis or the drop box in ED at MMUH. If they are dropped off elsewhere they risk being transferred to the wrong site for analysis which will delay and possibly compromise results.
January’s ARC Star winner – Retained Estate Move Team
January 31, 2025
Notice: Undefined variable: image_url in /home/communications/public_html/wp-content/plugins/ht-feature-news/ht_feature_news.php on line 473
We are delighted to announce that our January winner of ARC Star Award – The Retained Estate Move Estate Team.


LGBTQ+ Staff Network meeting: 10 February
January 30, 2025
Notice: Undefined variable: image_url in /home/communications/public_html/wp-content/plugins/ht-feature-news/ht_feature_news.php on line 473
The first meeting of the LGBTQ+ Staff Network will take place on Monday 10 February 10am-11.30am in Seminar Room 601, Level 6, MMUH. (Nearest Lift is the West Bed Lifts). Please feel free to come along to discuss how you would like the LGBTQ+ Network to function over 2025, which key dates you think we should recognise or celebrate with events this year and how you feel the Network can help you, and/or others over the coming year. These meetings will hopefully take place every two months throughout 2025 and we would like your involvement to shape the Network for the benefit of all. There is also the option to join by Teams if you cannot make it in person. For more information, please contact thomas.devaney@nhs.net.

Star Awards 2025 nominations close Friday!
January 30, 2025
Notice: Undefined variable: image_url in /home/communications/public_html/wp-content/plugins/ht-feature-news/ht_feature_news.php on line 473


Market express is now open
January 30, 2025
Notice: Undefined variable: image_url in /home/communications/public_html/wp-content/plugins/ht-feature-news/ht_feature_news.php on line 473
Market Express is now open on Level 5, next to Costa at Midland Met. Market Express offers an array of hot and cold nutritious snacks supplied by Co-Op. The store will be open 24 hours, 7 days a week - however will be closed from 6am - 10am every Sunday for stock re-configuration. The store is designed using 'Just Walk Out' technology powered by Amazon, whereby users enter the store by tapping their card or mobile device, purchase their goods and walk out of the store without having to wait in line. Once you have tapped your card a £10 holding fee will be taken, however you will only be charged for the goods you have purchased in store. Here is a quick video guide on how to use the shop: [embedyt] https://www.youtube.com/watch?v=zuzIr0VfCfk[/embedyt]
SPARC – your new staff portal launches 3 February
January 30, 2025
Notice: Undefined variable: image_url in /home/communications/public_html/wp-content/plugins/ht-feature-news/ht_feature_news.php on line 473
After much anticipation, we will be officially launching our new staff portal, SPARC on Monday 3 February! SPARC will replace the existing platform Connect and will be accessible on both your computer and any smartphone device. The staff portal will allow colleagues to access all the latest news and stay in the know with everything at SWB! To excited and can’t wait till Monday? Follow the below step-by-step instructions to download the App or check out the short video below. Note: If your work smartphone device is on Meraki, you may not be able to download or access the app yet. IT are currently in the process of pushing through the app to all staff smartphones. Once this has happened, the app should automatically be added to the home screen of your smartphone device and you will just have to log in.
- Search “my intranet by interact” in the Apple Appstore or the Google Playstore to download the App.
- Press the download button
- Enter the four-digit pin 5364
- Select sign in via NHS.net
- Enter your email address and NHS password
- Approve the sign in request on your authenticator application – click here for a step-by-step user guide for enrolment to MFA
- Enter your phone password or face recognition on your device to confirm the login
- If prompted select allow notifications.
- You will have now successfully logged into our new staff portal, SPARC

Are you verifying your agency worker IDs?
January 29, 2025
Notice: Undefined variable: image_url in /home/communications/public_html/wp-content/plugins/ht-feature-news/ht_feature_news.php on line 473
The NHS Employment Check Standards mandate that all individuals, including temporary agency workers, undergo thorough identity verification before commencing any role within the NHS. A department/clinical area should verify the agency worker's identification documents when they arrive to undertake any duties within the Trust. The identity verification process involves several key steps:
- Requesting Identification documentation: Workers must provide photographic identification on arrival within the department/clinical area
- Induction check list: This must be completed and retained by the department clinical area.
Major universities visit Midland Met
January 29, 2025

Increased Incidence of Spuriously Raised Potassium Results
January 29, 2025
The Black Country Pathology Services have recently been experiencing an increased incidence of samples with potassium results above the reference range. Whilst many of these will be spurious, a few may be genuine and therefore, we advise that an urgent repeat sample is obtained. This issue may also result in under-reporting of hypokalaemia and therefore, we advise clinical vigilance. The cause is a delay in centrifugation after sample collection. We are taking the problem very seriously, and have a working group in operation, but it is complex and may take time to fully resolve. We believe the cause is multifactorial with the contributory factors listed below. 1. Some GP surgeries are sending samples in bags rather than in Indexor racks. We would like to maximise the number of samples sent in Indexor racks and still have some available. Please contact rwh-tr.indexorsupport@nhs.net if you send samples to the lab in bags and would like to be considered for Indexor. Indexor racks speed up processing when the sample arrives in the lab. 2. Some GP surgeries/phlebotomy hubs are not sending all available blood samples each time the transport arrives. Please may you ensure that all available samples are sent when the transport arrives. Please do not wait until a later transport or until the Indexor racks are full before sending them. We advise making phlebotomists aware of transport times so that they may place samples at the point of collection 10 minutes prior to the assigned transport time. Shafi Azimi and Harvey Matoo, from the BCPS GP liaison team, will be contacting Practice Managers to arrange a visit to discuss the steps that may be taken to minimise spuriously raised potassium results. They may be contacted on shafiullah.azimi@nhs.net or harvinder.matoo@nhs.net. 3. Transport times may be longer owing to the transfer of GP samples to the hub laboratory at Wolverhampton. Some transport routes involve the use of Pick Up Drop Off (PUDO) locations and reliance on transportation services from more than one organisation. Longer transport times will be particularly problematic in cold weather. Exposure of unseparated samples to the cold is a well-recognised cause of spurious hyperkalaemia. We have just finished a temperature audit of the longest transport route, including the PUDO locations, to inform potential mitigations. We may have to consider alternative transport routes but some of these are not currently under the control of the BCPS. 4. The time to centrifugation, once the sample arrives in the laboratory, is longer than previously, owing to the very high workload at the Wolverhampton hub laboratory. This may be contributing to spurious hyperkalaemia – particularly if the samples are exposed to cold temperatures following collection. Potential solutions include working with our equipment supplier to improve throughput and equipment uptime, reviewing lab processes, smoothing out peaks in sample arrival by changing transport provision and relocating work to other labs within BCPS. Use of Indexor racks and sending samples on the earliest available transport, following sample collection, help us to better process work. We apologise for the issue with the high number of raised potassium results and appreciate the impact on patient care. We hope that we can work with you to rectify this difficult situation. If you require further information, please contact clare.ford1@nhs.net or telephone 01902 695286.Priority spaces now available after 11am
January 29, 2025
Happy Chinese New Year!
January 29, 2025
Limited shuttle bus service on 29 January
January 28, 2025
Double your defence, get vaccinated!
January 28, 2025
BLS sessions now available
January 28, 2025
Archives
- February 2025
- January 2025
- December 2024
- November 2024
- October 2024
- September 2024
- August 2024
- July 2024
- June 2024
- May 2024
- April 2024
- March 2024
- February 2024
- January 2024
- December 2023
- November 2023
- October 2023
- September 2023
- August 2023
- July 2023
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- October 2022
- September 2022
- August 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- December 2021
- November 2021
- October 2021
- September 2021
- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- March 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- September 2018
- August 2018
- July 2018
- June 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017